FAQ
Discover answers to frequently asked questions about our products and services.
Kuala Lumpur
(KL) 03-2148 7670
(Goh) 012-203 7670
(Liew) 016-826 3894
Batu Pahat
4A Jalan Maju, Taman Maju, 83000 Batu Pahat,
Johor, Malaysia
(BP) 07-433 7670
(Tan) 019-774 7670
(Tee) 016-778 8628
Johor Bahru
121-03, Jalan Mutiara Emas 2A, Taman Mount Austin, 81100 Johor Bahru Johor
(Tan) 019-774 7670
(Tee) 016-778 8628
Always feel welcome to reach out!
Frequently Asked Questions
Find answers to the most common questions about our products and services. Our FAQ section provides in-depth information to help you address any concerns quickly and easily. For further inquiries, feel free to reach out to us.
Our office hours?
Mon – Fri: 9:00 am – 6:00 pm
Sat: 9:00 am – 1:00 pm
Sun & Public Holidays: Closed
Our response time?
We’ll get back to you within 4 hours during office hours.
Is it safe to use my credit/debit card on Store?
Your online transaction on Store is secure with the highest levels of transaction security currently available on the Internet. Store uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Store are processed through secure and trusted payment gateways managed by leading banks.
Is the AutoCount installation service completely free?
Yes, we offer free installation of AutoCount, making it easy for you to get started with accounting management. Our services include:
- Software Installation: We’ll install AutoCount Accounting software at no cost, ensuring it runs smoothly on your system.
- Initial Setup: We’ll assist with basic setups, such as creating your company profile and setting up the fiscal year, so you can start using it right away.
- Technical Support: If you encounter any issues during installation, we’ll provide support to ensure a smooth setup process.
